The Importance of Higher Education ICT Libraries Due to a Crisi

Abstract

The crisis situation caused by the COVID-19 pandemic has glo­bally affected all spheres of activity, thus imposing online communi­cation as the primary form of communication. This is supported by the digitization process itself, which experienced a kind of expan­sion in the 21st century, becoming important in the system manage­ment process, including higher education level libraries.

The fundamental contribution to the organizational structu­re in the process of digitization of higher education libraries is made by electronic materials. In addition, the creation of new platforms on the websites of higher education libraries achieves better communication with users and provides greater availabi­lity of information. This approach requires users who are infor­mation literate that, based on the availability of a large amount of information in the information search process, will know how to manage information in the digital space.

The purpose of the paper is to show the importance of infor­mation literacy of users of higher education libraries based on the services and activities they provide on their websites. The basic thesis presented in this paper is that the digitization of the system of higher education libraries ensures a faster flow of in­formation between users and librarians and prevents delays in obtaining the necessary information from users to service provi­ders in higher education libraries.